FAQ

FREQUENTLY ASKED QUESTIONS

  • Q:Do you offer emergency locksmith services?
    A:

    Yes, we provide 24/7 emergency assistance for lockouts, lost keys, or urgent lock replacements.

  • Q:How long does it take to cut a new key?
    A:

    Most keys are cut within a few minutes while you wait. Complex or specialized keys may take slightly longer.

  • Q:Can you unlock my car without damaging it?
    A:

    Absolutely. We use non-destructive tools and techniques to safely unlock your vehicle.

  • Q:I’ve lost my keys—do I need to replace the locks?
    A:

    Not always. We can often rekey your existing locks so old keys no longer work, saving you time and cost.

  • Q:Do you work with security gates like Trellidors and Expandas?
    A:

    Yes, we repair and replace locks on all types of security gates, including Trellidor and Expanda systems.

  • Q:Can you help with safe opening or safe lock changes?
    A:

    Yes, we specialize in opening locked safes and replacing safe locks for both home and commercial use.

  • Q:Do you install new locks on doors and garages?
    A:

    We supply and fit quality locks for homes, offices, garages, and gates to improve your overall security.

  • Q:What areas do you service?
    A:

    We’re based in Chatsworth, Durban and serve the surrounding areas, including Shallcross, Malvern, Mobeni, and Central Durban.

  • Q:Can you install digital or smart locks?
    A:

    Yes, we install and set up a wide range of digital and smart locking systems for modern security needs.

  • Q:Do you provide invoices for insurance or business purposes?
    A:

    Absolutely. We provide detailed invoices for all work done, which can be used for insurance claims or company records.