FAQ

FREQUENTLY ASKED QUESTIONS

Q: Do you offer emergency locksmith services?
A: Yes, we provide 24/7 emergency assistance for lockouts, lost keys, or urgent lock replacements.
Q: How long does it take to cut a new key?
A: Most keys are cut within a few minutes while you wait. Complex or specialized keys may take slightly longer.
Q: Can you unlock my car without damaging it?
A: Absolutely. We use non-destructive tools and techniques to safely unlock your vehicle.
Q: I’ve lost my keys—do I need to replace the locks?
A: Not always. We can often rekey your existing locks so old keys no longer work, saving you time and cost.
Q: Do you work with security gates like Trellidors and Expandas?
A: Yes, we repair and replace locks on all types of security gates, including Trellidor and Expanda systems.
Q: Can you help with safe opening or safe lock changes?
A: Yes, we specialize in opening locked safes and replacing safe locks for both home and commercial use.
Q: Do you install new locks on doors and garages?
A: We supply and fit quality locks for homes, offices, garages, and gates to improve your overall security.
Q: What areas do you service?
A: We’re based in Chatsworth, Durban and serve the surrounding areas, including Shallcross, Malvern, Mobeni, and Central Durban.
Q: Can you install digital or smart locks?
A: Yes, we install and set up a wide range of digital and smart locking systems for modern security needs.
Q: Do you provide invoices for insurance or business purposes?
A: Absolutely. We provide detailed invoices for all work done, which can be used for insurance claims or company records.